If credits for a company’s project or a release are missing, they can be manually added to the company’s profile. This allows companies like record labels, management agencies, and studios to maintain a comprehensive record of the work they’ve overseen or contributed to, ensuring that all achievements are properly documented and visible to clients, collaborators, and the public.

✅ Turn Around Time

✅ Review Pending Claims

✅ Submission Status

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Workflow for Web

Step 1: Click on the Credits from the side navigation menu bar. This will display the company that you have currently selected.

Switch between your added companies by clicking the down caret (⌄) next to your workspace (only users subscribed to Business subscription plan can add multiple companies and switch between them). Then, select a different company profile from the list on the right.

Step 2: Click on the + Add Credits button.

Step 3: Select whether you want to add a credit for a Track or an Album to your profile.

Step 4: Search for the Track or Album.

Step 5: Select the most relevant track or album from the results.

Step 6: Select your company's Role associated to the chosen track or album and hit the Add Credits button.

Step 7: Your credit claim request will be submitted.

Workflow for Mobile

Step 1: Tap on the Credits. This will display the company that you have currently selected.

Switch between your added companies by tapping on the Menu (only users subscribed to Business subscription plan can add multiple companies and switch between them). Then, unwrap the list of all the added companies by clicking on the down caret.

Step 2: Tap on the + Add Credits button

Step 3: Search for a Track or Album.

Step 4: Select whether you want to add a credit for a Track or an Album to your profile.

Step 5: Tap and select the most relevant track or album from the results.

Step 6: Tap on the Continue button to proceed ahead.

Step 7: Select your company's Role associated to the chosen track or album and tap on the Submit button.

Step 8: Your credit claim request will be submitted.

Credit Validation

When you add credits for a specific track or album in Muso.AI, the system employs an automatic verification process for lower-credited projects. However, for high-profile tracks or albums, our team might request further documentation to validate your contribution. This could include:

Contracts: Signed agreements that confirm your credited role and involvement in the project.
Invoices: Proof of payment or documentation of services related to your contribution.
Project Files: Files that show your involvement, like session files or production notes.
Communication Records: Emails or messages that verify and acknowledge your participation.
Public Profiles or Press Mentions: Links to reputable sites or publications listing your credited work.

Turn Around Time

Credit validation in Muso.AI typically takes 24 to 48 hours after submitting your claim. During this time, your claim is reviewed, and if approved, you'll receive a confirmation email and an in-app notification, with the credits soon appearing on your company's page.

Review Pending Claims

You can view your pending claims by navigating to the Credits section within the Muso.AI app. This section will show you the submission status of your claims.

Submission Status

Status	Explanation
In-Review	When marked "in review," your claim is being evaluated by the Muso.AI team. This status appears after submission, indicating that the review process is ongoing and typically takes anywhere between 24 to 48 hours.
Accepted	This status indicates that your credit claim has been reviewed and approved by our team. As a result, your credits will be added to your profile, and you’ll receive a confirmation email and an in-app notification notifying you of the approval.
Rejected	A rejected status indicates that your claim was not approved, often due to insufficient evidence or inaccuracies. You’ll receive a notification explaining why, allowing you to address any issues or provide additional information if needed.
Verification Needed	This status shows that more documentation or information is required for validation. For high-profile projects, Muso.AI may request contracts, invoices, or communication records to confirm your involvement before proceeding.